myspace views counter
Close

We’ve partnered with many different types of B2B orgs to improve CX and achieve customer success. Contact us for details on how we can enhance your program.

  • An $11B industrial manufacturing corporation was able to pin-point the critical issues that needed immediate attention in their distribution channel to drive loyalty and repurchase rates.

  • A $4B software company that sells through distribution needed to accelerate growth. Waypoint Group delivered insights that increased cross-sell and win-rates in their partner ecosystem.

  • A $40M provider of medical device equipment enabled their sales organization to create tighter customer relationships that increase customer lifetime value.

  • A Fortune 50 business solutions company increased their enterprise growth rates by broadening their footprint and influence in those accounts.

  • A B2C voice-over-IP company was able to prioritize improvement opportunities by increasing the percentage of Promoters in their business.

  • A consumer products company with over 10M customers sought to increase repurchase rates and word-of-mouth recommendations.

What Our Customers Are Saying

“[We were] implementing new programs, roles and tools at the same time. The level of collaboration, patience and support were extremely helpful. I have no complaints and would highly recommend Waypoint Group.”

Stephanie Sills
Director Customer Success
Zyme Solutions

“TopBox has really helped us to view customer success and feedback at a granular level. These account-based reports have given us a detailed action plan for our CSM’s to help each individual customer achieve their goals.”

David Lieberman
Vice President of Customer Success
Demandbase

“The data we got initially from the pilot survey really enabled us to pursue a meaningful conversation.”

Mike Willwerth
Zyme Solutions