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Waypoint Group Consulting: Results-driven, custom-tailored.

Waypoint’s proven tools and techniques are the foundation for solutions crafted to get results for your team, with your resources, in your market.

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What Our Customers Are Saying

“You helped bring clarity to the VoC topic, and introduced us to a new way of looking at customer feedback. I’m truly grateful for having had the opportunity to work alongside you. It’s been a great partnership!”

Phil Morin
Vice President, Global Customer Experience
SAP

“[We were] implementing new programs, roles and tools at the same time. The level of collaboration, patience and support were extremely helpful. I have no complaints and would highly recommend Waypoint Group.”

Stephanie Sills
Director Customer Success
Zyme Solutions

“We’ve seen tremendous ROI from just 3 months of using TopBox. We can share actionable reports with other departments to truly impact customer success.”

Paul Piazza
VP of Client Services
Humanity