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Waypoint Group Consulting: Results-driven, custom-tailored.

Waypoint’s proven tools and techniques are the foundation for solutions crafted to get results for your team, with your resources, in your market.

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What Our Customers Are Saying

Waypoint’s partnership and expertise in voice of customer is unparalleled. They really dive deep into the analytics and deliver unique insights for B2B.

Kevin Lau
Retention Marketing Manager
NetBase

“[We were] implementing new programs, roles and tools at the same time. The level of collaboration, patience and support were extremely helpful. I have no complaints and would highly recommend Waypoint Group.”

Stephanie Sills
Director Customer Success
Zyme Solutions

“You helped bring clarity to the VoC topic, and introduced us to a new way of looking at customer feedback. I’m truly grateful for having had the opportunity to work alongside you. It’s been a great partnership!”

Phil Morin
Vice President, Global Customer Experience
SAP