CX & Customer Success resources

I caught this quote from Taleo’s CEO, Michael Gregoire last week, “It’s tough to kill a software company. Usually the only way to put a nail in the coffin is to buy them, shut their platform down, and move their customers on to our platform.”
Wow.  The CEO publicly states a complete lack of disregard for customers– they sound more like sheep.  I’d certainly think twice before becoming a customer of Taleo.