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Posts Tagged ‘target setting’
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-- Article --If someone asked what is a good NPS score for companies in our space, what would you say?
What’s a good NPS score? How do we compare to other companies like us? I’ve been asked these questions too many times to count. I wish I could just say…MORE >
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The 4 Steps For Setting Goals with Net Promoter
Congratulations for working on goals for improving your Net Promoter Score (or other customer loyalty metric)! Most companies measure customer loyalty (or satisfaction as a poor proxy), but unfortunately many…MORE >