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Posts Tagged ‘KPI’

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    Is NPS Right For Your B2B Company?
    -- Article --

    Is NPS Right For Your B2B Company?

    NPS can be quite controversial.  I’ve come across many that feel NPS isn’t right, especially in B2B environments where there are multiple persona in any given account, many touchpoints, and…MORE >

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    What's on Your Dashboard?
    -- Article --

    What's on Your Dashboard?

    When logging into a SaaS vendor, B2B employees need to get right to the point. There’s no time to mess around with formalities, clicking through a complicated web of buttons…MORE >