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Just One Tip to Avoid Disaster
Posted on October 10, 2011
CATEGORIES: Lessons Learned
So much has been written about Netflix, including my post below, so this letter to Reed Hastings, CEO of Netflix, will be short.
I’ll bet you’re feeling pretty embarrassed after yet another beating from Wall Street today as you changed direction yet again. Here’s one tip:
Listen to your customers.
Steve Bernstein, Former-Netflix customer