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-- Article --

Just One Tip to Avoid Disaster

Posted on October 10, 2011 , by Steve Bernstein
CATEGORIES: Lessons Learned

So much has been written about Netflix, including my post below, so this letter to Reed Hastings, CEO of Netflix, will be short.
Dear Reed,
I’ll bet you’re feeling pretty embarrassed after yet another beating from Wall Street today as you changed direction yet again.  Here’s one tip:

Listen to your customers.

Kind regards,
Steve Bernstein, Former-Netflix customer