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How Waypoint Helps B2B Marketers Connect with the Right People at the Right Time with the Right Information to Accelerate Profitable Growth.
 

What’s it worth to you to be a Leader on Gartner’s Magic Quadrant?

Customer satisfaction and engagement are key components of Gartner’s MQ. They are also business-critical. Your prospects are asking colleagues for their opinions long before they talk to your sales team.

You need to engage your most important customers at scale and gain actionable insights to minimize churn, grow your business – and place yourself in Gartner’s Leader quadrant.

Only a proven system with easy-to-use tools will help you engage your clients, understand their concerns and identify areas that need improvement.
 
Waypoint Group’s TopBox provides the right insights to drive the right actions by getting the right information from the right customers at the right time.

 
Leverage your internal champion to broaden your reach and strengthen the relationships that matter most.

Download Waypoint’s white paper now for insights on managing the complexity of the B2B sales process by:

  • Leveraging the right relationships
  • Connecting with champions at the right time
  • Acting on the right information

Forget about hacking together cheap survey tools and unwieldy spreadsheets.

You can automate and streamline these processes to create a scalable system.

Download the white paper to learn how.

What do these brands all have in common?

Customer-centric businesses disrupted established industries where the customer came last.

Hover over the logos for more information

Netflix did not kill Blockbuster.
Ridiculous late fees did.

Uber did not kill the taxi business.
Limited access and fare control did.

Apple did not kill the music industry.
Being forced to buy full-length albums did.

Amazon did not kill other retailers.
Poor customer service and experience did.

Airbnb isn’t killing the hotel industry.
Limited availability and pricing options are.

Technology by itself is not the disruptor.

Not being customer-centric is the biggest threat to any business.
Improve retention by engaging and listening to your customers.

Brand copy: Alberto Brea

TopBox TM

B2B Customer Engagement
& VoC Platform

Click on each box to learn more about how TopBox accelerates functions across your organization:

Customer Success

OKR
Increased retention
Needs
Customer engagement

Product

OKR
Reduced time-to-value
Needs
Market requirements

CEO

OKR
Grow shareholder value
Needs
Reduced CAC with accelerated MRR growth

Marketing

OKR
Accelerate closed-won leads
Needs
More promoters

Sales

OKR
Increased growth rate
Needs
Market-leading product and expansion opps

Want to learn more?

Stop thinking about ‘feedback’ as surveys. Feedback that is representative – from the right contacts in the right accounts at the right time – is not only possible, but creates opportunities to engage customers and accelerate growth. Learn how with this whitepaper.