Our mission is simple:
Learn how to acquire actionable feedback from decision makers, influencers, and end users.
– our SaaS tool
Easily and affordably analyze and act on customer feedback using our B2B VoC software.
Go beyond mere measurement of NPS. Provide Customer Success and Sales managers with unique visualizations that drive right plays within their accounts.
Demonstrable expertise to design and stand-up an NPS/customer-feedback program that accelerates growth.
We work with you to design and implement the right program, with the right metrics, the right tools, the right training, and the right oversight, so you can make a lasting impact.
B2B customer experience and customer success insights of every stripe.
“The TopBox team is a pleasure to work with and strives to understand the needs of their clients while consulting on best practices. I highly recommend TopBox as not only a fantastic feedback solution but a wonderful partner as well.”
“You helped bring clarity to the VoC topic, and introduced us to a new way of looking at customer feedback. I’m truly grateful for having had the opportunity to work alongside you. It’s been a great partnership!”
“TopBox has really helped us to view customer success and feedback at a granular level. These account-based reports have given us a detailed action plan for our CSM’s to help each individual customer achieve their goals.”