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Diverse experience, educational backgrounds, and approaches make the Waypoint team one of the strongest customer experience consultancies in the industry. You benefit from our ability to apply CX tools to industries as diverse as business consulting, manufacturing, software, and more.

  • Steve Bernstein

    CEO, Founder
  • Barbara Siverts

    Customer Success Consultant
  • John Glazier

    Behavioral Specialist
  • Sabrina Bozek

    Director of Marketing
  • Josh Embree

    Analytics Specialist
  • Vijay Mehrotra

    Analytics Consultant
  • Joe Farasat

    Consultant