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Posts tagged with ‘feedback’

Great way to increase your B2B NPS/Customer Survey Response Rates
By Steve Bernstein on January 2, 2018
I am often asked, “What’s a good response rate for my B2B NPS/Customer survey?” Since we know that response...
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Recent Posts

TopBox Wins Award for Vendor Excellence in Customer Experience
Why are you using a B2C approach and solution for B2B Customer Feedback?
Advocamp: Top 3 Customer Advocacy Tactics for 2018
Great way to increase your B2B NPS/Customer Survey Response Rates
ICYMI: HBR on the value of long-term thinking

Whitepapers

The Silver Bullet to Customer Health Scoring
Ultimate Guide to B2B Survey Solutions
10 Commandments of VoC
Optimizing Account Engagement for a CSM
What’s on Your Dashboard?

eBooks

6 Steps for Your NPS Action Plan
Essential Questions to Get More ROI from B2B Feedback
Go Beyond NPS – Identifying and Activating Advocates

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