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Success Stories

We’ve partnered with many different types of B2B orgs to improve CX and achieve customer success.

Contact us for details on how we can enhance your program.

An $11B industrial manufacturing corporation was able to pin-point the critical issues that needed immediate attention in their distribution channel to drive loyalty and repurchase rates.

A $4B software company that sells through distribution needed to accelerate growth. Waypoint Group delivered insights that increased cross-sell and win-rates in their partner ecosystem.

A $40M provider of medical device equipment enabled their sales organization to create tighter customer relationships that increase customer lifetime value.

A Fortune 50 business solutions company increased their enterprise growth rates by broadening their footprint and influence in those accounts.

A B2C voice-over-IP company was able to prioritize improvement opportunities by increasing the percentage of Promoters in their business.

A consumer products company with over 10M customers sought to increase repurchase rates and word-of-mouth recommendations.