We’re participating in an informative webinar, “Best Practices in Surveys for World-Class Customer Success Management.” We’ll be joined by folks from Marketo and JBara, to share real-world experiences that have accelerated growth (increased retention AND new revenue) through customer success. We’ll share some specific lessons-learned:
- Leverage what customers AREN’T saying to gain insight and focus to accelerate growth
- Know who’s “with” you and who isn’t, in order to land, expand, and strengthen customer relationships
- Establish treatment strategies to conduct the right conversations with the right customers at the right time
Hope to see you there!